How to fix PS5 error CE-100095-5? Here are 6 ways! (2023)

PS5 errorCE-100095-5is one of the many PS5 error codes that appear on the PS5 when it tries to connect to the internet. So, how to fix this problem? This article fromMiniToolit can help you to solve PS5 error CE-100095-5 with some useful solutions and you can try it.

Many PS5 users encounter this error when they try to update a game or app on their console and an error message with a code (CE-100095-5) appears on the screen indicating that the process failed. Sometimes this error occurs even when you try to run an installed game. You will see the message: "Something went wrong" or "The game or application could not be started."

If you are also facing the PS5 CE-100095-5 error, continue reading the article below to find out what is the cause of this error and how to fix it.

What is PS5 Error CE-100095-5 and what causes it?

PS5 error CE-100095-5 is a software related error. This means that there was a problem when you tried to launch the game or app that prevented you from playing that game. CE-100095-5 PS5 is a generic bug that also occurs on PS3 and PS4.

What is causing this error? This error is software related, which means that the data installed on the PS5 has been corrupted in some way. This could be the game itself or the PS5 system software itself. But the CE-100095-5 PS5 has more reasons:

  • Your game/app has not been downloaded/installed correctly.
  • The game is installed on an external hard drive, the external hard drive may not work properly.
  • PS5 database is corrupted.
  • System cache problem.
  • Game/app incompatibility issues with the currently installed version of the PS5 system software.
  • The file conflicts with other PS5 games/apps.

Additionally, many PS5 users report that this error usually occurs with one of the following two games:

  • Ο Spider-Man Miles Morales
  • Call of Duty - Black Ops Cold War

In general, if the "PS5 can't start the game or app" error only appears in a specific game/app while other games/apps run without problems, this is a strong indication that the game/app itself is the problem .

Method 1: Check PSN servers

The first thing to do before making any changes to your PS5 is to verify your PSN (PlayStation Network) status to make sure all services are working properly. You can check the current status of your services by going toPlayStation Server Statusside.

If PSN is currently down, you'll have to wait for their team to fix the problem. However, if there are no problems with the PlayStation Network servers, you can follow the methods below to fix error code CE-100095-5.

Method 2: Restart your PS5 console and router

An easy way to fix PS5 error CE-100095-5 is to restart your PS5 console and router. Often used to troubleshoot common device issues.

You can press and holdMocbutton to turn off the console completely. Then wait until the power light stops blinking, then unplug the power cord. After about 20 minutes, reconnect the power cable and turn on the PS5.

PS5 not launching games or apps can also occur when the router signal is weak. So reboot your router and try to bring your system closer to your PS5, you will get a strong signal for stable internet connection.

(Video) {FIXED} How to FIX PS5 ERROR Code CE-100095-5 - Something went wrong.

Suggestion:Make sure you are using a wireless device compatible with 5 GHz and not 2.4 GHz band.

After restarting the console and router, check if the error code is gone. If it still appears, move on to the next fix.

Method 3: Install the game on the internal SSD

If you're running the game on an external hard drive, it's best to install it on the PS5's internal SSD, as the PS5's external hard drive may fail (CE-100095-5).

Data corruption and performance issues can occur when your PS5 external hard drive is not working properly. Therefore, if you experience performance issues with your PS5 games/apps running on an external hard drive, it is always recommended to install games to your PS5's internal storage.

Method 4: Delete and reinstall the game/app

Many PS5 users have reported that deleting the specific game that caused the PS5 error CE-100095-5 can also fix it. To do this, follow these simple steps:

Step 1: I'm going to youSettings>Save.

Step 2: in the left pane, selectConsole memory. In the right pane, selectGames and applications.

Suggestion:If the target game or application is installed on the PS5 external hard drive, select Extended Storage in the left pane.

Step 3: Select the game you want to reinstall and select Remove.

Step 4: Download and install the game or app again.

(Video) How to Fix PS5 Error Code CE-100095-5 Can't Start Game or App (Fast Tutorial)

After that, you can check if the game or app is working properly.

Method 5: Update PS5 system software

Sony is constantly releasing updates for the PS5 console to fix bugs and improve performance. Therefore, it is always recommended to update your PS5 system software. When experiencing PS5 error CE-100095-5, you should also check for available system software updates.

If your PS5 console is connected to the appropriate network, you can easily update your PS5 system software in Settings. Alternatively, you can update the PS5 system software from a USB flash drive. The second option is useful when the PS5 is not working properly (PS5 freezes or hangs).

Option 1: Update PS5 system software via Settings

If you want to update your PS5 system software through Settings, all you need is:

Step 1: ThatDomscreen, selectSettings.

Step 2: Navigate toSystem>System software>Update system software and settings>Update the system software>Online update.

Step 3: ChooseModernize>Okay.

Then you have to wait patiently for the update process to complete successfully. Do not close the console during this process. Otherwise, the console may be damaged.

Option 2: Update PS5 system software using a USB flash drive

Another option to update your PS5 system software is to download the latest PS5 update file from the official PlayStation website using a USB flash drive and then install the update using PS Safe Mode. This method is very useful especially if your PS5 is not working properly. Follow the steps below to complete the update.

Part 1: Format the USB flash drive to FAT32

To update your PS5, you need to prepare a FAT32 formatted USB flash drivefile system. Otherwise, the PS5 may not recognize the USB flash drive later.

You can do this using the built-in Windows toolDisk ManagementLubpart of the disk. But both tools have some limitations when formatting USB drives larger than 32GB in FAT32.

(Video) Ps5 How to Fix Error CE 100095 5

If you are using a large capacity USB drive, we recommend using MiniTool Partition Wizard. It is a professional partition manager and can easily format disks. In addition, you can use it forconvert NTFS to FAT32 without data loss, OS migration to SSD/HD, partition resizing etc.

To format a USB drive in FAT32, here is a step-by-step guide.

FREE Download

Step 1: Connect the USB flash drive to the computer and launch the application to access the main interface.

Step 2: Select a USB flash drive partition and clickFormat the partitionfrom the left panel. Alternatively, you can right-click on the partition and selectForm.

Step 3: In the pop-up window, selectFAT32from the drop-down listfile system. Then clickOkayto confirm operation.

How to fix PS5 error CE-100095-5? Here are 6 ways! (1)

Step 4: After returning to the main interface, click onUseperform the pending operation.

Hello2. Download the update file to a USB flash drive

Step 1: Open the USB flash driveFile browser. Then create a folder namedPS5.

Step 2: InsidePS5folder, create another folder namedMODERNIZE.

Step 3: Use any browser to visitOfficial PlayStation websiteand scroll down to the PS5 update file. Then right click on it and select Save Link As.

(Video) How To Fix PS5 CE-100095-5 Error | App Won't Start [Updated 2023]

How to fix PS5 error CE-100095-5? Here are 6 ways! (2)

Step 4: In the pop-up window, select the UPDATE folder on the USB flash drive and click Save. You will get a file called PS5UPDATE.PUP.

Hello3. Update your PS5in an emergency situation

Step 1: Make sure the PlayStation system is completely turned off and remove the USB flash drive from the computer. Then insert the flash drive with the update file into your PS5.

Step 2: RunningPS5 Safe Modeand selectUpdate the system software>Update from USB storage device>Okay.

After updating your PS5, you can launch the problematic game or app to see if the PS5 error CE-100095-5 is gone.

Method 6: Rebuild the database

Rebuilding PS5 database is the fourth method to fix PS5 error CE-100095-5. You should rebuild your PS5 database regularly, especially after installing any games/apps and updating them.

The good thing about rebuilding the PS5 database is that it fixes any corrupted files in the system data and cleans up the SSD in general, which helps you get a faster and more responsive console performance, and it doesn't delete any existing game or configuration files.

If you have such corrupted files on your PS5 console that the game hangs and freezes frequently, rebuilding the PS5 database is very helpful.

Just start your PS5 in safe mode and select rebuild database (fifth option). The rebuild process may take several hours, after which you will need to restart your console.

For details on rebuilding the PS5 database, see the articlethis article.

Apart from the above ways, you can also try the two methods below to fix PS5 error CE-100095-5.

(Video) PS5 Error CE-100095-5 - Fix it Now

PS5 CE-100095-5 bothering you? How to solve this problem? This post contains 6 correct ways to fix PS5 CE-100095-5 and you can try it!Click to tweet


How to fix PS5 error CE-100095-5? This post covers 6 tested solutions. You can try them one by one until the error is successfully fixed. If you have any ideas about this, write them in the comment box below. If you encounter any problems while using MiniTool Partition Wizard software, you can contact us via[email protected].


How to fix PS5 error CE-100095-5? Here are 6 ways!? ›

There was a problem reading the disc. Turn off your PlayStation®5 console, unplug the power cable and then plug it back in. Restart your PS5™ console. Try inserting another compatible disc.

What is error code CE 10005 6 on PS5? ›

There was a problem reading the disc. Turn off your PlayStation®5 console, unplug the power cable and then plug it back in. Restart your PS5™ console. Try inserting another compatible disc.

What is error code CE 10005? ›

This PS5 error code CE-10005-6 may occur due to the following reasons: The disc used to install or download the game is damaged or scratched. Dust or debris on game discs can interfere with the disc being read. Your internet was disconnected while installing the game.

What error code is CE? ›

The error code itself indicates the meaning and source of the computing glitch that causes the PS4 console to bring it up. The 'CE' in 'CE-34878-0' stands for 'common error' and this indicates that you are not alone and other users are also scouring the internet on how to fix the CE-34878-0 PS4 error code.

What is error code CE 10005 5? ›

How to fix CE-100095-5. There was an issue when starting the application. Highlight the application, press the options button, and select Delete. Reinstall the application.

What does CE-100095-5 mean on PS5? ›

CE-100095-5 PS5 is a general error that also occurs on PS3 and PS4. So, what is causing this error? This error is software related, which means there is some kind of corruption/corruption of the data installed on your PS5. It can be the game itself or the PS5 system software itself.

Why won't anything install on PS5? ›

If your PS5's storage is full or doesn't have enough space to download a new game, then the download will not finish. Ensure your PS5 has enough storage capacity to download the game: Select Settings. Select Storage.

How do I fix my PS5 Cannot start application? ›

1. What do you do when your PS5 says cannot start game?
  1. Reinstall the faulty game or app.
  2. Restart the PS5 console.
  3. Check the disk for errors.
  4. Check PS4 to PS5 compatibility.
  5. Change saved data and game/app settings.
  6. Update the system software.
  7. Rebuild PS5 database.
  8. Factory reset PS5.
Mar 6, 2023

Can a PS5 be repaired? ›

About our PlayStation 5 repair services

We offer a no-cost diagnostic to figure out what's wrong with your device. The process is quick, easy, and transparent. Visit an Asurion or uBreakiFix store to get your PlayStation 5 repaired today.

Will PlayStation fix my PS5? ›

If your console is under warranty, returning it for a repair or replacement should not cost you anything. Warranties are free for all new PS5 consoles bought directly from Sony or a licensed retailer.

What is error code CE 110555 7? ›

The disc cannot be read. You may be trying to play a disc that your PlayStation®5 console does not support. Please check if other discs can be played.

What is error code CE 110551 3? ›

Failed to read the disc. Restart your PlayStation®5 console. Ensure there are no fingerprints, smudges or scratches on the disc.

What is error CE 108255 on ps5? ›

If you're playing on the PlayStation 5 and have encountered an error message that reads CE-108255-1 after the app suddenly closes out, chances are that you've run into a crash bug in a WWE 2K game. If that doesn't resolve things for you, we want to know more about the issue by submitting a ticket through 2K Support.

Why won t my PS5 accept my disc? ›

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Clear Cache and Rebuild Database.

Why is my Playstation Store saying error? ›

PS Store “Something went wrong” error fix. To fix the PS Store “Something went wrong” error, users should: First, try logging out and back into your account. Totally logging out of your account before logging back in will force a reconnection to the PS Store and potentially fix the issue.

What does something went wrong CE 106487 6 mean on PS5? ›

How to fix CE-106487-6. There was an issue when downloading and installing content. Check that the system software is updated to the latest version by going to Settings > System > System Software > System Software Updates and Settings.

Why are my PS5 games locked? ›

If you see a padlock icon next to your purchased content, please try the following steps: Download the content through your account and activate Console Sharing and Offline Play on your PS5 console. If you're trying to play on a PS4 console, activate the console as your primary PS4.

How do I get my game to work on PS5? ›

Install a PS4 digital game on a PS5 console
  1. Select game library from your Games home.
  2. Select the game you want to play.
  3. If you haven't already downloaded the game, select Download.
  4. The game will install automatically. Depending on the game, you may have the option to copy and play a portion of the game right away.

How do I fix a corrupted PlayStation Store? ›

Fix 1. Delete the Corrupted Data Manually
  1. Go to "Settings" > "System Storage Management" > "Saved Data" > "Media Player".
  2. Enter into the Media player folder. ...
  3. Press the "Options" button and delete the saved corrupt data file.
  4. Now exit. ...
  5. Delete the downloaded file. ...
  6. Retry downloading the file.
Feb 22, 2023

Why is my purchase not working on PS5? ›

Fix 1: Try to Purchase the Game Again. Fix 2: Check for PSN Server Issues. Fix 3: Check Your Payment Method. Fix 4: Purchase with Funds in Your PSN Account.

Why does my PS5 say error installing update? ›

If an error occurs during the update, restart your network equipment and PS5, then try to update again. If possible, try another update method other than via the Internet. You can also download PS5 system software to a USB drive via a computer that can connect to the Internet.

Why can't i install Disney Plus on PS5? ›

That's because a new system update has rolled out for the PS5 and it's left some Disney+ users completely unable to access the service. If you're one of them, don't worry, you're not going bonkers, there is a genuine issue with the console.

Is PlayStation down right now? ›

All services are up and running.

What can damage a PS5? ›

The liquid metal is prone to leaking when the PS5 is left sitting upright for an extended period. When users stand the PS5 vertically, liquid metal may start to move or seep out. This inhibits the console's ability to manage the heat coming off its APU, potentially damaging the processor.

How long should a PS5 last? ›

PS5 will have at least seven-year shelf life as PS6 won't appear before 2027, says report.

What is a bricked PS5? ›

If your PlayStation 5 won't turn on or show anything on the screen, it may be “bricked.” This can be a scary situation since your expensive gaming device is, as the term suggests, about as useful as a brick.

Can you sell a broken PS5? ›

A broken PlayStation 4/5 can be sold to many of BankMyCell's partners. Simply search for your system's model and choose Faulty as its condition. You won't get the same price for perfectly functioning Sony consoles, but you will still receive a reasonable trade-in value.

Can you return a broken PS5? ›


Does Sony replace broken PS5? ›

A PS5 purchased from Sony or any other legitimate retailer under warranty can be repaired if one follows the necessary steps. One can visit or call 1-800-345-7669 to receive a return authorization and shipping instructions.

How long is a PS5 warranty? ›

Sony Interactive Entertainment LLC ("SIE LLC") warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).

Is it worth keeping my PS5? ›

Yes, the PS5 is worth buying. Now more than ever, Sony's latest console is worth your investment and there has never been a better time to upgrade. Everything about the PS5 screams next-gen.

Does Gamestop do console repair? ›

Yes and no, they do repair and refurbish consoles but not at the store level and not upon customers request so it's best if you dont have a warranty to contact the manufacturer for possible return or replacement options cause gamestop wont give you barely anything if the console inst under warranty or working perfectly ...

What is error code CE 107750? ›

A system error has occurred. Turn off your PlayStation®5 console, unplug the power cable and plug it back in, and then restart your PS5™ console. If your system software is not up to date, please update it to the latest version.

What is error code CE 100028 1 on PS5? ›

There is not enough free space on the SSD.

What is error code CE 107872 5 on PS5? ›

There is not enough free space on the console storage.

Why is my PS5 saying can't install? ›

PS5 “Can't install” error fix

Often, the “Can't install” error appears when there isn't enough room in the assigned storage drive. Users will need to make room on the drive by deleting games, media, or other content, or installing more storage through an additional SSD or external hard drive.

Why is my PS5 not accepting discs? ›

Troubleshoot PS5 console disc reading issues

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5™ consoles can't play burned discs or audio CDs. Access Safe Mode and select option 5 Clear Cache and Rebuild Database.

Why does it keep saying error when trying to download game PS5? ›

There is always a possibility that you can't download anything from the PSN store because your console's firmware is out of date. You need to update your PS5 console's system software if it is not already up-to-date: Connect your PS5 to the internet.

Why won't my PS5 load anything? ›

Solution 1: Check for PlayStation Network Service Status. Solution 2: Check Your Internet Connection. Solution 3: Change Wi-Fi Settings. Solution 4: Reinstall Your Game.

Why is my PS5 getting stuck? ›

Restart your PS5 on the console

If your PlayStation freezes and won't turn off, try restarting it on the console instead of on the controller. A normal reset—using the controller—gives the console time to close any open games before restarting. Restarting from the console forces an immediate shut down.

How do I clear cache on PS5? ›

Once you're in Safe Mode with your controller plugged in, head to the fifth option on the list, Clear Cache and Rebuild Database. Then press Clear System Software Cache, and then press Okay to confirm.

Will PlayStation fix your PS5? ›

A PS5 warranty from Sony lasts one year after purchase and covers most damage associated with the manufacturer. A PS5 purchased from Sony or any other legitimate retailer under warranty can be repaired if one follows the necessary steps.

Can PS5 be fixed? ›

Whether it's caused by an accidental drop, water damage, or anything in-between, take your PS5 to your nearest CPR location for a free, no-obligation repair estimate. Depending on the issue, our technicians can diagnose and fix your device as early as the same day you bring it in.

What if my PS5 is faulty? ›

PS5 system software has a separate warranty. You must visit or call 1-800-345-7669 to receive a return authorization and shipping instructions.

Does resetting PS5 delete everything? ›

Reset your console: Removes everything from your PS5 and fully resets it. Only use this option if you're selling or trading in your PS5 , or if you want to start from scratch.

How do I clean my PS5 disc drive? ›

The best and safest way to clean your PS5 games is with a soft cotton or microfiber cloth and water. Water is the only substance that should be used to clean your disks. Make sure to avoid solvents or abrasive cleaners such as soap or window cleaners.

How do you fix a broken PS5 disc drive? ›

What to do when your PS5 is not reading discs
  1. Restart your PlayStation. Sometimes, restarting your console is all you need to do. ...
  2. Clean the disc and disc drive. ...
  3. Test out other discs. ...
  4. Make sure the disc is inserted correctly. ...
  5. Make sure your game works with PS5. ...
  6. Restart PS5 from Safe Mode. ...
  7. Factory reset the console.
Oct 3, 2022

Is Playstation down right now? ›

All services are up and running.


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